If you're seeing an "invalid code" error when trying to redeem a CliftonStrengths access code, here are a few common reasons:
- Check your code: Make sure the code is entered exactly as shown - codes often include both letters and numbers.
- If you received an email invitation from your organization, check the original message and try the included link.
- If you received a code from your organization, it is possible that the code was already redeemed by someone else in your organization.
Still need help?
Contact us with:
- The code or email address used
- The exact error message